Effective Date: September 29, 2026

This Privacy Policy describes how https://michaeljthomas.net (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit, interact with, or make a purchase from the Site.

1. COLLECTION OF PERSONAL INFORMATION

When you visit the Site, interact with our content, or navigate the checkout process, we collect certain information necessary to process your retail purchases, manage your account, or deliver promotional updates. We refer to any information that can uniquely identify an individual as “Personal Information.”

Below is the detailed layout of what Personal Information we collect, how it is handled, and why:

Device & Browsing Analytics

• Information Tracked: Web browser version, IP address, timezone, cookie identifier data, products you’ve recently viewed, search terms, and how you interact with the Site layout.
• Purpose: To load the Site accurately for you, show you items you have recently browsed, and track analytics to optimize storefront performance.
• Source: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or tracking pixels.
• Third-Party Sharing: Shared with our hosting infrastructure, Google Analytics, and the Meta (Facebook) Pixel.

Order, Checkout, & Fulfillment Information

• Information Tracked: Name, billing address, shipping address, email address, phone number, and optional account credentials (username/password).
• Purpose: We leverage this data to estimate taxes and shipping before you buy, fulfill your contract, process payments securely, prevent fraud, arrange delivery, manage automated order tracking updates, calculate accounting sheets, and handle refunds or support complaints.
• Source: Provided voluntarily by you across our checkout interface.
• Third-Party Sharing: Shared with WooCommerce (our core commerce processor), Printful (our automated design production and fulfillment partner), and our payment processors, WooPayments (powered by Stripe) and PayPal, who securely handle your payment card information. We do not store your full credit card number on our servers — payment details are tokenized and processed directly by these providers in compliance with PCI-DSS standards.

Marketing & Customer Support Channels

• Information Tracked: Name, email address, phone number, conversation logs, and marketing communication preferences.
• Purpose: To resolve support tickets, manage newsletter subscriptions, and deploy automated email or SMS communication workflows.
• Source: Collected directly from you when you submit contact forms, leave product reviews, join our newsletter forms, or submit a booking inquiry.
• SMS Communications: If you provide your phone number and opt in via a checkbox on our forms, you consent to receive SMS notifications, alerts, and occasional marketing communications from Michael J Thomas. Message frequency varies, and message and data rates may apply. Text HELP to 1 (855) SAX-JAMS for assistance, or reply STOP to any message to unsubscribe at any time. Phone numbers are never sold to third parties.
• Third-Party Sharing: Shared with GoHighLevel (our integrated marketing automation platform).

Core Website Interactions (WordPress Comments & Media)

• Information Tracked: Data entered into comment forms, your IP address, browser user agent strings for spam detection, and media file metadata.
• Details: An anonymized string created from your email address (a hash) may be provided to the Gravatar service to verify profile images. If you upload media files directly to the site, you should avoid uploading images with embedded location data (EXIF GPS) as public visitors can extract this.
• Third-Party Sharing: Visitor comments may be processed through an automated external spam detection service.

2. WHO ON OUR TEAM HAS ACCESS

Members of our internal operations team have access to the information you provide us. Specifically, both site Administrators and Shop Managers can access the following records:

• Order details: What item was purchased, when it was bought, the transaction total, and where it should be sent.
• Customer metrics: Your name, email address, phone records, and billing/shipping addresses.

Our team members strictly utilize access to this information to help manufacture your custom merchandise, coordinate mailings, process refunds, and provide customer support.

3. COOKIES AND BEHAVIORAL ADVERTISING

A cookie is a small block of information downloaded to your device when you visit our Site. We use essential, functional, performance, and advertising cookies to track user interactions and personalize your experience.

WooCommerce Essential Cookies

WooCommerce sets temporary cookies to track shopping cart items, preserve your checkout session tokens, and coordinate secure payment processing. Deleting or blocking these specific cookies will cause the online store checkout to fail.

Marketing and Analytics Pixels

We use tracking tools to study audience behavior and deliver personalized marketing communications:

• Google Analytics: Used to help us understand how our customers navigate and use the Site. You can read how your data is handled at Google Privacy & Terms and opt out entirely via the Google Analytics Opt-out Tool.
• Meta (Facebook) Pixel: Shares conversion events from our site with Meta to deliver relevant ad campaigns across Facebook and Instagram networks.
• GoHighLevel Tracking: Monitors email newsletter link clicks to tailor custom marketing updates to our inner circle.

How to Opt Out of Targeted Advertising:

• Facebook: Meta Ad Settings Dashboard
• Google: Google Ad Personalization Settings
• General Portals: You can opt out of participating networks via the Digital Advertising Alliance Opt-Out Portal or the Network Advertising Initiative (NAI) Tool.

4. DATA RETENTION AND AUTOMATED DECISION-MAKING

We generally store information about you for only as long as we need it for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For tax, legal, and accounting purposes, order information (including your name, email, billing, and shipping details) is safely retained for seven (7) years. If you leave a comment or a product review, that metadata is retained indefinitely so we can recognize and approve follow-up comments automatically.

If you create a customer account, we store your name, address, email, and phone number, which will be used to automatically populate the checkout for your future store orders.

Our systems do not engage in fully automated decision-making that carries a legal or significant effect on our customers. Our core WooCommerce system employs limited automated decision-making metrics purely for fraud prevention, such as temporarily denylisting an IP address or credit card numbers after multiple consecutive failed transaction attempts to secure our checkout architecture.

5. YOUR LEGAL RIGHTS

Depending on your global location, you possess specific legal rights over your personal data:

• GDPR (European Economic Area Residents): While our products are not currently marketed or shipped internationally, if you access our Site from the European Economic Area, you have the right to access the personal data we hold, port it to a new service, or request that it be corrected, updated, or erased. Any data collected is stored and processed in the United States.
• CCPA/CPRA (California Residents): You have the right to request access to the specific categories of data we collect (the ‘Right to Know’), request data porting, correct inaccuracies, or demand complete deletion of your records. You may also designate an authorized agent to execute these requests on your behalf.

To exercise any of these privacy rights, please contact us using the communication metrics below.

6. CHILDREN’S PRIVACY

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have inadvertently collected personal information from your child, please contact us using the information below, and we will promptly delete such information from our records.

7. CONTACT US

For more details about our data privacy practices, to resolve questions, or to submit a formal data erasure or correction request, please contact us at:

• Email & Support: Please submit all privacy inquiries directly through our secure Contact Form
• Mailing Address: 4681 Lovegrass Ln, Crestview, FL 32539, United States